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Bank of America

Review Counsel Rating

4 | ★ ★ ★ ★

About Bank of America

Bank of America Synopsis 

Bank of America Summary: Bank of America is a full-service bank with locations in 37 states and the District of Columbia. Its products include personal and business banking, several credit cards, home and auto loans, investment services, and more. 

Recommended for: Bank of America is a good choice for those who want to have all their financial products under one roof and if you live in one of the states where it has physical locations. With four credit cards aimed at college students and three credit cards for those looking to build their credit, it may especially be a good choice for individuals who fall under one of those categories.

Pros and Cons of Bank of America 

ProsCons
19 credit cards Low interest rates on savings accounts and CDs 
Approximately 4,000 retail branches Mediocre customer ratings 
Approximately 16,000 ATMs 
Locations in 37 states and the District of Columbia 
$10 overdraft fee 
A+ Rating from the Better Business Bureau 

Bank of America Reviews

Bank of America has the following online reviews available:

Consumer Review PlatformRating
Better Business BureauA+ Rating; 1.05 / 5.0 stars with 709 reviews 
Consumer Affairs4.0 / 5 stars with 1232 reviews
Sitejabber1.91 / 5 stars with 454 reviews
Trustpilot1.4 / 5 stars with 1,435 reviews
WalletHub3.9 / 5 stars with 39,887 reviews

Bank of America Full Review 

Bank of America offers banking services for personal use and business. 

The products and services it offers include:  

  • Checking accounts 
  • Savings accounts  
  • Credit cards 
  • Home loans 
  • Auto loans 
  • Retirement accounts 
  • Investment products 
  • Wealth management 
  • Business banking  

Bank of America has a large variety of credit cards that include cash back rewards, travel rewards, and points rewards programs. It has three airline cards and two cruise line cards.   

Two categories where Bank of America stands out are with the credit cards it offers for college students and the credit cards it offers for those who need to work on building their credit.  

It offers four credit cards for college students, including cards with cash back and rewards programs. It offers three cards for those who are working on rebuilding their credit, but these do require a minimum of a $200 security deposit.  

Several Bank of America rewards credit cards also come with the opportunity of joining its Preferred Rewards program, which gives customers the option to earn additional rewards from their credit cards. 

Bank of America’s acquisition of Merrill Lynch gives the financial institution robust investment products it is able to offer its customers.  

When it comes to overdraft fees, it only charged $10 per fee, which is well below the current average of $29.80, according to Bankrate

Bank of America also provides resources to help its customers understand how to manage their money in a section called Better Money Habits.  

J.D. Power certified Bank of America for providing outstanding client satisfaction for financial wellness support.  

Bank of America has approximately 67 million customers between its personal and business banking services.  

Bank of America Credit Cards 

Bank of America offers the following credit cards: 

Credit Card Great For … Rewards/BenefitsAnnual Fee APR 
Bank of America® Customized Cash Rewards Flexible cash back rewards 
 
Low intro APR 
3% cash back in category of choice 
 
2% cash back at grocery stores, wholesale clubs 
 
1% cash back on other purchases 
 
Welcome Offer: $200 cash reward with qualifying purchases 
No 16.24% – 26.24% 
 
(0% for first 18 billing cycles) 
Bank of America Unlimited Cash Rewards Simple cash back rewards program 
 
Low intro APR 
Unlimited 1.5 cash back on all purchases 
 
Welcome Offer: $200 cash rewards bonus with qualifying purchases
No 16.24% – 26.24% 
 
(0% for first 18 billing cycles) 
BankAmericard® Long low intro APR No cash back rewards system 
 
The perk of this card is the long 0%
No 14.24% – 24.24% 
 
(0% for first 21 billing cycles) 
Bank of America® Travel Rewards Travel rewards Unlimited 1.5 points for all purchases. 
 
 
Welcome Offer: 25K bonus points with qualifying purchases 
No 16.24% – 26.24% 
 
(0% for first 18 billing cycles) 
Bank of America® Premium Rewards® Travel rewards Unlimited 2 points for travel and dining 
 
Unlimited 1.5 points for other purchases 
 
Welcome Offer: 50K bonus points with qualifying purchases 
$95 18.24% – 25.24% 
Bank of America® Premium Rewards® Elite Credit Card Travel rewards and benefits Unlimited 2X points for travel and dining purchases 
 
Unlimited 1.5 points for other purchases 
 
Welcome Offer: 50K bonus points ($500 value) with qualifying purchases and more. 
$550 18.24% – 25.24% 
Alaska Airlines Visa Signature® Alaska Airlines customers 
 
Travel rewards and benefits 
3X miles for eligible Alaska Airlines purchases 
 
1X miles for other purchases 
 
Welcome Offer: 50K bonus miles & Alaska companion faire with qualifying purchases 
$75 18.24% – 26.24% 
Susan G. Komen® Cash Rewards Visa® credit card from Bank of America Cash back rewards 
 
Those who want to support breast cancer research. 
3% cash back in the category of your choice 
 
2% cash back at grocery stores and wholesale clubs 
 
Welcome Offer: $200 cash rewards bonus with qualifying purchases
No 16.24% – 26.24% 
Spirit Airlines™ Spirit airlines customers 
 
Travel benefits 
3X points on Spirit purchases 
 
2X points on dining and grocery purchases 
 
1X point for other purchases 
 
Welcome Offer: 60K bonus points + $100 companion flight voucher with qualifying purchases 
$79 
($0 for first year) 
18.24% – 26.24 
Allegiant World Mastercard® Allegiant Air customers 
 
Travel benefits
3X points on Allegiant Air purchases 
 
2X points on dining 
 
1X points for other purchases 
 
Welcome Offer: 15K bonus points with qualifying purchases
$59 18.24% – 26.24% 
Norwegian Cruise Line® Norwegian Cruise Line customers 
 
Travel benefits
3X points for Norwegian purchases 
 
2X points for air and hotel purchases 
 
1X points for all other purchases 
 
Welcome Offer: 20K bonus points with qualifying purchases
No 16.24% – 26.24% 
Royal Caribbean® Royal Caribbean and/or Celebrity Cruises customers 
 
Travel benefits 
2X points for Royal Caribbean and Celebrity Cruises 
 
1X point for other purchases 
 
Welcome Offer: 10K bonus points with qualifying purchases 
No 16.24% – 26.24% 
BankAmericard® Secured For those who want to establish, strengthen or rebuild their credit No rewards program 
 
Note: Requires minimum $200 security deposit to open
No 24.24% 
Bank of America® Customized Cash Rewards Secured For those who want to build their credit and want cash back rewards 3% cash back in category of your choice 
 
2% cash back at grocery stores and wholesale clubs 
 
1% cash back on all purchases 
 
Note: Requires minimum $200 security deposit to open. 
No 26.24% 
Bank of America® Unlimited Cash Rewards Secured For those who want to build their credit and want cash back rewards Unlimited 1.5% cash back on all purchases 
 
Note: Requires minimum $200 security deposit to open. 
No 26.24% 
Bank of America® Customized Cash Rewards for Students For college students who want a card with cash back rewards and low intro APR 3% cash back in category of your choice 
 
2% cash back at grocery stores and wholesale clubs 
 
1% cash back for other purchases
No 16.24% – 26.24% 
 
(0% for 18 billing cycles) 
Bank of America® Unlimited Cash Rewards Credit Card for Students For college students looking for a credit card with cash back rewards and a low intro APR Unlimited 1.5% cash back on all purchases  
 
Welcome Offer: $200 cash rewards bonus with qualifying purchases 
No 16.24% – 26.24% 
 
(0% for 18 billing cycles) 
Bank of America® Travel Rewards for Students For college students looking for a credit card with travel rewards and low intro APR 1.5X points for all purchases 
 
Welcome Offer: 25K bonus points with qualifying purchases 
No 16.24% – 26.24% 
 
(0% for 18 billing cycles) 
BankAmericard® for Students For college students getting their first credit card and low intro APRNo rewards program No 14.24% – 24.24% 
 
(0% for 21 billing cycles) 

Bank of America Company Information 

Bank of America was started in San Francisco in 1904 by Amadeo Peter Giannini, who was the son of Italian immigrants. It went by the name Bank of Italy until 1930 when the name was changed to Bank of America.  

It acquired various banks throughout the years which allowed the bank to expand its locations.  

Bank of America acquired Countrywide Financial and Merrill Lynch in 2008, expanding its reach into the home mortgage and investment industries. 

Bank of America is currently owned by Berkshire Hathaway and is the second largest bank by assets, just behind J.P Morgan Chase. 

States Available  

Bank of America has branches and ATMs in 37 states and the District of Columbia. It does not have any locations in the following states:  

  • Alabama 
  • Alaska 
  • Hawaii 
  • Wisconsin 
  • North Dakota 
  • South Dakota 
  • Montana 
  • Mississippi 
  • Louisiana 
  • Nebraska 
  • Vermont 
  • West Virginia 
  • Wyoming 

All reviews updated as of 10/31/22.

Address: 100 North Tryon Street Charlotte, NC

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