Freedom Debt Relief
Review Counsel is owned and operated by Mutual of Omaha Mortgage.
About Freedom Debt Relief
Freedom Debt Relief Synopsis
Review Summary: Freedom Debt Relief helps customers pay off unsecured debt by creating a savings account for their customers to put money into and then using that money to negotiate lower payoff amounts with creditors. Customers only pay when a settlement is reached.
Recommended for: Credit card debt consolidation with Freedom Debt Relief is recommended for those who have good to excellent credit, for those that are certain they won’t increase their balances again, those who are struggling to pay off their debt, and those who have credit cards with high interest rates. You must also be in one of the states serviced by Freedom Debt Relief. (Check the full list below.)
| What is Debt Relief? Debt relief is also known as debt resolution, debt settlement, and debt negotiation. Consumers who find themselves with a large amount of debt, are facing financial hardship, and are having difficulties paying off the debt may qualify for debt relief assistance. Debt relief companies help consumers secure new terms with creditors toward the goal of reducing the amount of debt owed and resolving the debt at a faster rate. Utilizing a debt relief program typically results in a temporary drop in your credit score. |
Pros and Cons of Freedom Debt Relief
| Pros | Cons |
|---|---|
| In business for 20 years | Only available in 22 states (see the full list below) |
| High customer service ratings | Must have good credit to qualify |
| Founding member of the American Fair Credit Council (AFCC) | |
| Member of the International Association of Professional Debt Arbitrators | |
| Spanish version of website |
Freedom Debt Relief Reviews
Freedom Debt Relief has the following online reviews available:
| Consumer Review Platforms | Rating |
|---|---|
| Better Business Bureau (BBB) | A+ BBB Rating; 4.34/5 stars with 1,329 reviews |
| BestCompany | 4.7 / 5 stars with 15,499 reviews |
| ConsumerAffairs | 4.5 / 5 stars with 2,328 reviews |
| Trustpilot | 4.5 / 5 stars with 37,286 reviews |
Freedom Debt Relief Full Review
Overview
Freedom Debt Relief helps consumers through its debt negotiation and debt settlement programs by agreeing to a lower payoff amount than what is owed.
It can help with the following types of debt:
- Credit card debt
- Medical bills
- Store-branded cards
- Other unsecured debt
It does not help with debt in which there is collateral such as a car loan or home loan. It is also unable to help with federal student loans.
Freedom Debt Relief does offer its services for some private student loans and business-related debts, but these are handled on a case-by-case basis.
The programs offered by Freedom Debt Relief are only for those who have good credit and are certain they will not increase their balances after paying off the credit cards.
Freedom Debt Relief Process
Here is an overview of the process you can expect if you decide to work with Freedom Debt Relief:
- Free Evaluation. The first step is a phone consultation to go over your debts and learn about the various debt relief options. You will also find out if you are a good candidate for a debt relief program. If you decide to move forward, a consultant will put together a customized plan for you.
- Save. Once you enroll, you will start putting money into a dedicated savings account that will later be used to settle your debts as well as cover fees charged by Freedom Debt Relief.
- Negotiate. Once enough money is saved, Freedom Debt Relief will start negotiating settlements with your creditors. The goal is to get them to accept a lower amount than what is owed.
- Settle. When a creditor agrees to a settlement, Freedom will reach out to you for your approval. If you approve the settlement, the funds will be taken from the dedicated savings account.
Freedom Debt Relief Rates and Fees
Freedom Debt Relief only charges customers fees once a debt is negotiated and a settlement is reached. A settlement isn’t officially met until the customer approves and authorizes the deal.
The fees range from 15% to 25%. One of the factors that contribute to the rate is the state where the consumer lives.
Freedom Debt Relief Company Information
Andrew Housser and Brad Stroh started Freedom Debt Relief in 2002 after attending Stanford Business School together.
They say they created Freedom Debt Relief because the market was lacking any “consumer-friendly options for people struggling with debt.”
Freedom Debt Relief was created with the mission “to provide financial solutions, services, and education that enable people to reduce debt, build wealth, and achieve financial freedom.”
Freedom Debt Relief is a founding member of the American Fair Credit Council (AFCC).
It is part of the Freedom Financial Network, which also has other services it offers to consumers such as financial education, home equity loans, home equity lines of credit (HELOC), personal loans, credit counseling, and bankruptcy help.
Freedom Debt Relief has offices in Tempe, Arizona and San Mateo, California.
States Serviced by Freedom Debt Relief
Freedom Debt Relief is available in the following 22 states:
- Arizona
- Arkansas
- California
- Colorado
- Delaware
- Florida
- Idaho
- Indiana
- Iowa
- Kentucky
- Maine
- Maryland
- Minnesota
- Mississippi
- Missouri
- Montana
- Nevada
- Pennsylvania
- South Dakota
- Tennessee
- Texas
- Utah
All reviews updated as of 10/31/22.
Address: 4940 S Wendler Dr Tempe, AZ 85282
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*Trustpilot ratings and reviews accurate as of 01/28/2026.