Review Counsel is owned and operated by Mutual of Omaha Mortgage.
John Hancock brings over 160 years of experience to the insurance and financial services industry. It offers several life insurance products, as well as non-insurance products such as mutual funds, education savings accounts, retirement plans, and more.
John Hancock has a long-term rating of A1 by Moody’s, which suggests that the company is financially stable.
| Customer Review Platform | Ratings |
|---|---|
| Better Business Bureau (BBB) | A- Rating; 1.33/5 Stars with 6 Reviews |
| Policygenius | 4.6/5 Stars (Editorial Review) |
| Trustpilot | 2.2/5 Stars with 84 Reviews |
Have you used John Hancock life insurance? We would love to hear about your experience. Leave a comment below and tell us all about it.
Reviews last updated: 11/11/25. (Reviews are typically updated monthly.)
Ratings last updated: 11/11/25. (Ratings are typically updated quarterly.)
Address: PO Box 55979 Boston, MA 02205
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*Trustpilot ratings and reviews accurate as of 01/28/2026.