PennyMac Loan Services
Review Counsel is owned and operated by Mutual of Omaha Mortgage.
About PennyMac Loan Services
PennyMac both sells and services home loans. It opened its doors in 2008, and is now one of the top mortgage lenders in the country. Its headquarters are in Westlake Village, California, and it is licensed to originate loans in all 50 states, the District of Columbia, the U.S. Virgin Islands, Guam, and Puerto Rico.
PennyMac offers the following loan options in the home mortgage space:
- New Home Purchase
- Home Refinancing
- VA Loans, FHA Loans
- Conventional
- ARM
- Jumbo Loans
- Home Equity Loans
- Investment Property
- And more
PennyMac Loan Services Ratings and Reviews
| Customer Review Platform | Ratings |
|---|---|
| Better Business Bureau (BBB) | A+ Rating; 3.69/5 Stars with 652 Reviews |
| Credit Karma | 4.3/5 Stars with 1,139 Reviews |
| Wallet Hub | 2.8/5 Stars with 363 Reviews |
If you’ve received a mortgage from PennyMac, we would love to hear about it! Please leave a review below.
Reviews last updated: 11/11/25. (Reviews are typically updated monthly.)
Ratings last updated: 11/11/25. (Ratings are typically updated quarterly.)
Address: 6101 Condor Drive Moorpark, CA 93021
NMLS# 35953
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*Trustpilot ratings and reviews accurate as of 01/28/2026.